Privacy Policy

What information do we collect?

We collect and store any information you enter into our online forms or provide us in any other way. Any information entered into our contact, booking request, or feedback forms will be stored. This includes personal information such as name, email, phone number, address, comments, and feedback.

We may use software tools to measure and collect sessions information, including response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How do we collect your information? 

Your information is only collected if you fill out one of our online forms. Our contact, booking request, and feedback forms are used to collect your information which is stored for future reference.

Why do we collect your information?

We collect personal and non-personal information for the following uses:

  • To provide and operate our services - we might need to contact you regarding appointment dates and other details involved in our services.

  • To create aggregated statistical data so we can assess our website.

How do we store your information? 

Our website is hosted on the Wix.com platform. Wix.com provides us with a data storage system where we can store any forms entered on our website. They store your data on secure servers behind a firewall.

If we carry out a service for you, your information will be stored in a Google Sheets database that allows us to track each job we complete. The following information is stored on this database:

  • Address

  • Contact number

  • Pest treated

  • Visit dates to your property

  • Price of service

How do we communicate with site visitors?

If you enter a contact or booking request form on our website, we may contact you via email or phone to discuss your request. If you enter your information through our site, we will not send any promotional content to you without your consent.

How can visitors withdraw their consent?

If you no longer want us to store information you have entered into our online forms, just contact us via phone or email and we can erase any information that we currently store for you.

We reserve the right to modify this privacy policy at any time, so please review it frequently.

COVID-19 sANITISING sERVICE

We now offer a ULV Disinfectant Service that is effective against all bacteria and viruses, including the coronavirus

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