We provide same-day service across most London boroughs and offer emergency callouts for urgent rat infestations. Contact us and we'll arrange the earliest available appointment.

The two main species in London are the Brown Rat (Common Rat or Norway Rat) and the Black Rat (Roof Rat or Ship Rat). Brown rats are more common and typically found at ground level, while black rats prefer higher locations like lofts and roof spaces.

Costs depend on the severity of infestation, property size, and access requirements. We provide free surveys and no-obligation quotes. Commercial contracts are individually quoted based on requirements.

Yes. We use approved rodenticides applied in secure bait stations, following strict safety protocols. Our BPCA-certified technicians will explain all precautions and provide detailed safety instructions to protect your household.

Most rat infestations require 2-3 treatment visits over several weeks for complete eradication. The timeline depends on infestation size and environmental factors. We'll provide a realistic time frame after our initial survey.

Yes, we provide warranty protection on our rat control services. If rats return within the warranty period (terms vary by service type), we'll re-treat your property at no extra cost. Conditions apply.

While DIY products are available, professional treatment is strongly recommended. Rats are intelligent, reproduce rapidly, and pose serious health risks. Professional-grade rodenticides and expertise ensure safe, effective eradication and prevent re-infestation. These rodenticides can only be accessed by CRRU-certified pest controllers.

For effective treatment, we need access to potential harbourage areas including lofts, basements, gardens, and external boundaries. Our technicians will discuss access requirements during the survey and work around your schedule.